Frequently Asked Questions
Everything you need to know about our premium whiskey glassware and home bar essentials.
What materials are used in Kori Whiskey glassware?
Our glassware is crafted from high-quality, lead-free crystalline glass, designed to provide superior clarity and durability for the ultimate tasting experience.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
Are your whiskey stones and glasses dishwasher safe?
While our glassware is dishwasher safe on the top rack, we recommend hand washing with a soft cloth to maintain the brilliance of the glass. Whiskey stones should be rinsed with water and hand-dried.
What is your return policy for damaged items?
We offer a 30-day satisfaction guarantee. If your items arrive damaged or defective, please contact our support team with a photo of the product, and we will send a replacement at no extra cost.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Can I include a personalized gift message with my order?
Absolutely. During the checkout process, you can select the 'Gift Message' option to include a custom note that will be printed on a premium card and included in the package.